Europe Delivery

Shipping Information 

 

Europe 🇪🇺

 

Non Tracked 3-10 days £6 (about €7) 
Tracked 3-10 days £9 (about €10.40) 
FREE Non Tracked orders £40+ (about €46) 

  

*Times quoted above are working days and do not allow for delays caused beyond our control.
*Countries outside the European Union (such as Switzerland and Norway) are included in the shipping cost above but do not have VAT pre-paid.

Update 18/July: From the 18th July 2021, customers within the EU will have the VAT pre-paid on their orders (applies to orders below €150). This means the only price you pay is what you see as you checkout and no surprise charges when the order is delivered. As Norway and Switzerland are not members of the EU, any taxes will be charged as the order is delivered (more info here).

Delivery Questions

 

Which courier will ship my order?

Orders are sent from the UK using Royal Mail and, for international orders, are then passed on to your local postal service.

What is the order cut off time?

Order before 4pm (UK time) and we will have your order sent the same working day.

How long will my order take to arrive?

We always choose ✈️ Air for all International orders. Please allow up to 12 days for Northern Europe deliveries and 21 days for the Southern Europe. Deliveries to Italy, Spain and Portugal can take longer due to local postal networks.

Please note, some postal networks may experience delays with new EU customs procedures (IOSS).

Has my order been shipped yet?

Once you have paid for your order online, you will be sent an order confirmation within 24hrs. We will contact you again by email, or you by text, letting you know when your order has been dispatched.

What packaging should I expect for my order?

We use plain boxes marked with the CU logo. Typically, if you are ordering 4 pairs or fewer, your parcel will fit through your letterbox. The box, packing slip, postcards and inside bag are all 100% recyclable ♻️.

Do you deliver outside the UK?

Yes. Make sure to select the correct country field during checkout. For International shipping cost, see the above information. Please note, International orders may be assessed for custom duties and taxes and this is not included in the delivery cost.

What are duty & taxes? 

Curbwear is made in Portugal and ships from the UK and if you live outside the UK, your country inspects goods as they arrive. 

From the 18th July 2021, customers within the EU will have the VAT pre-paid on their orders (applies to orders below €150). This means the only price you pay is what you see as you checkout and no surprise charges when the order is delivered. As Norway and Switzerland are not members of the EU, any taxes will be charged as the order is delivered (more info here). 

Should I choose tracked or non tracked?

To keep postal cost low, we also offer a non tracked service. We have used this service since 2013 and have found it very reliable. If you prefer to keep a track on your order as it passes through the mail system, including when it will be out for delivery, please use the tracked service.

 

Need more help?

Please contact us